Platform (by BrowserStack)

Role

Maintainer

Tech

• Ruby
• Rails
• Mailgun
• Mailchimp
• AWS

BrowserStack's central email system was a comprehensive solution for sending all kinds of email (transactional and marketing), all while respecting users' communication preferences and never breaching GDPR regulations.

BrowserStack's central email system handled sending all kinds of email while respecting the users' preferences.

• Unified all transactional & promotional email providers into a central system that respects user preferences.
• Surfaced & improved deliverability metrics through redundancy & SPF/DKIM/DMARC security controls.
• Surfaced & improved engagement metrics through provider-wide opt-out sync, cutting spam reports.

Role

Maintainer

Tech

• Ruby
• Rails

BrowserStack's user and billing platform handled everything from user accounts and authentication to subscriptions, invoices and payments. It integrated with identity providers, subscription platforms and payment gateways.

BrowserStack's user & billing platform handled accounts, authentication, subscriptions, invoices & payments.

• Oversaw the complex finite-state machine of subscription statuses, & resolved & codified new edge cases.
• Created a dashboard to aggregate complete subscription, invoice & payment history of each customer.